So you’ve finally chosen your EPoS system – then what? Sit back and wait for weeks for the supplier to install it? Try to organise network cabling yourself? Try to arrange a venue suitable for your staff to be trained? What a nightmare.
After placing the order with Fidelity you are assigned a project manager who will hold your hand and organise everything from the initial design of the touch screens, cabling, installation through to staff training and ongoing support. A fully detailed implementation schedule is produced with both parties agreeing on who needs to do what and when.