Fidelity’s retail EPoS solution uses industry standard retail touch screen terminals running GPOS linked to our back office reporting and stock software Total Control Premier giving management real time information on how their business is performing.
The system has many features for increasing turnover including built in customer advertising together with a powerful loyalty system to attract, manage and retain customers.
The system is completely scalable from a single POS terminal on a single site to multiple POS terminals across multiple sites.
Fidelity supply modern, state of the art touch screen POS terminals eminently suitable for both hospitality and retail applications.
Space Saving Designs – Small footprint POS terminals free up counter space. Easy cable routing to the POS, top of the counter and under the counter connections keep the POS environment clutter free.
Durable and Reliable – POS terminals built to perform in harsh environments that involve rough treatment and liquid spills. Shock mounted hard disks, spill resistant casework and a sealed touch screen provide real-life environmental protection and long-life.
Low Total Cost of Ownership – Advanced energy saving features like the fan-less design and auto-standby mode dramatically reduce overall power consumption. Durable and reliable designs extends the life of the terminal and lowers the total cost of ownership.
Premier is an advanced suite of EPoS back office software aimed at the higher end of the Retail, Hospitality and Leisure Markets. Premier is a true multi site, multi user and multi tasking product with many advanced features such as KPI’s (Key Performance Indicators), full graphical analysis and a report generator.
Premier makes use of the latest software development technologies from the .Net family and also uses one of the most powerful database engines in the world - Microsoft SQL Server. Premier allows CPU sharing of machines distributed on the computer network and has real-time transaction processing. Designed to automate everyday procedures, Premier is the ultimate in EPoS back office software.
The purpose of Key Performance measurement is ultimately to drive future improvements in performance. KPI’s are used to spot potential problems or opportunities. KPI’s can be customised for each dashboards with dashboards being stored per operator. For example a commercial manager may have a product based screen and the finance manager might want one showing more cash related items.
Graphical Analysis to an advanced level is available in many areas of Premier including groups and products. Graphical comparisons between different groups and products sold over date ranges is a standard feature.