In busy times it is important to reduce customer waiting time to increase table turns. On arriving, customers are given either a customer pager or Glowster and asked to wait in the bar or waiting area until the pager alerts them that their table is ready.
Knowing that the queuing system is properly managed, customers are more inclined to wait and as they are more relaxed, tend to spend more in the bar while they are waiting.
As soon as the greeter is advised that a table is about to become available, instead of leaving their post, they can instantly contact the next party for seating.
This in turn means that tables are not left standing empty between seatings and consequently it is possible to turn several more tables in a busy shift and increase revenue.
Extra profit is made from reduced "walk-aways", word of mouth referrals and increased customer loyalty.
Fidelity supply modern, state of the art touch screen POS terminals eminently suitable for both hospitality and retail applications.
Space Saving Designs – Small footprint POS terminals free up counter space. Easy cable routing to the POS, top of the counter and under the counter connections keep the POS environment clutter free.
Durable and Reliable – POS terminals built to perform in harsh environments that involve rough treatment and liquid spills. Shock mounted hard disks, spill resistant casework and a sealed touch screen provide real-life environmental protection and long-life.
Low Total Cost of Ownership – Advanced energy saving features like the fan-less design and auto-standby mode dramatically reduce overall power consumption. Durable and reliable designs extends the life of the terminal and lowers the total cost of ownership.
Being PC based, GPoS is capable of delivering "Legacy" ECR speed along with the advanced flexibility of a PC based product. GPoS is a PoS system that caters for NOW and the future. GPoS will run on most leading manufacturers touch screen terminals including machines by Aures, IBM, J2, Panasonic, Partner Tech, Protech, Sharp, Toshiba & XN. GPoS features a graphical user interface that can be easily customised. This graphical system reduces the training time for operators and makes it virtually language independent as each screen is fully user configurable.