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ProductsComplete SolutionsIntegrated Loyalty
Integrated Loyalty

Integrated Loyalty

Loyalty Card & Marketing system suitable for both retail and Hospitality.

Fidelity’s Instant Loyalty is a powerful card based loyalty system which integrates with G-POS. Points redemption can either be real time at the point of sale terminal or can be via vouchers mailed directly to the customer. Over time, with every swipe of the card through the point of sale terminal, a profile of the customer’s spending is built up.

Loyalty marketing can be used in a hundred different ways to generate extra turnover. Examples include: inviting selected customers to a new product launch, sending a customer a birthday voucher, sending your best customers a special offer voucher and sending lost customers a range of vouchers to encourage them to return. Staying in touch with your customers lets them know that you value them and that you are not simply taking them for granted.

Details like frequency of visits, spending patterns, specific days of the week visits are made and total spend are recorded. From this information, specific promotions targeted at selected customers can be developed to increase their spending, encourage them to shop more often and to retain their loyalty.

The data can be mined, analysed and used to develop sophisticated marketing programmes and promotions. The search engine enables sophisticated searches to be conducted which enable the effect of say a product promotion or a marketing letter to be measured.

Product Features
  • Real time system
  • Scalable from single site to multi-site
  • Facility to email customers
  • Facility to Text customers
  • Facility to write to customers
  • Redeem points at the POS
  • Redeem points by voucher
Technical
  • Industry standard SQL database
  • Unlimited number of customers
  • Password protection
  • Comprehensive help screens
  • Choice of cards - magnetic or Mifare
  • Facility to manually adjust points
  • Facility to de-active lost cards
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Integrated Pos Terminals

Fidelity supply modern, state of the art touch screen POS terminals eminently suitable for both hospitality and retail applications.

Product Features

Space Saving Designs – Small footprint POS terminals free up counter space. Easy cable routing to the POS, top of the counter and under the counter connections keep the POS environment clutter free.

Durable and Reliable – POS terminals built to perform in harsh environments that involve rough treatment and liquid spills. Shock mounted hard disks, spill resistant casework and a sealed touch screen provide real-life environmental protection and long-life.

Low Total Cost of Ownership – Advanced energy saving features like the fan-less design and auto-standby mode dramatically reduce overall power consumption. Durable and reliable designs extends the life of the terminal and lowers the total cost of ownership.

Technical
  • Choice of screen sizes
  • Duel Core processors
  • 2 to 8GB memory
  • SSD or 2.5” HDD
  • Multiple connection ports
  • Noise free fanless design
  • Optional MSR
  • Optional I Button

GPOS Pos touch screen software

Being PC based, GPoS is capable of delivering "Legacy" ECR speed along with the advanced flexibility of a PC based product. GPoS is a PoS system that caters for NOW and the future. GPoS will run on most leading manufacturers touch screen terminals including machines by Aures, IBM, J2, Panasonic, Partner Tech, Protech, Sharp, Toshiba & XN. GPoS features a graphical user interface that can be easily customised. This graphical system reduces the training time for operators and makes it virtually language independent as each screen is fully user configurable.

Standard features
  • Uses graphics on buttons to aid accuracy of product registration.
  • Complete control over button attributes; change size, position, colour, font, image etc.
  • Button themes: round, oval, shaded, gradient effect etc
  • Personalised start up screens for each clerk to reflect their responsibilities / roles.
  • Handles different screen sizes and resolutions
  • Up to 400 user definable screens, each with as many buttons as you wish
  • Move transaction details to the left or the right of the screen
  • Stock count down on screen against selected products
  • On screen prompts for information
  • Customer accounts
  • Built in Chip & Pin functionality
  • 36 Prices per PLU with 7 price levels
  • Automatic price changes by day / time
  • PLU’s can be in more than one multibuy
  • PLU’s can be set as ticket items ie 3 tickets for a suit
  • PLU search facility by name, group, price etc
  • Multibuys can be pre-defined by date and time
  • Multibuys can upgrade to a better offer during the same transaction
  • Staff log on by: Pin no, Dallas key, mag card, barcoded card, chip card or fingerprint
  • Staff training mode
  • Staff time & attendance
  • Staff can be set to go to a certain screen page or table plan when logging on
  • Speech mode: Prompts on Errors, Refunds multibuys etc
  • Minimum age requirement against PLU’s
  • Comprehensive reporting with 8 Z levels
  • Table planner
  • Up to 8 kitchen printers / kitchen monitor screens
  • Short text for kitchen printing
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FEATURED CASE STUDY

Goodenough College

  • 5 September 2016
  • EPoS and Cashless

Goodenough College in the heart of London provides residential accommodation for seven hundred postgraduates from the UK and all over the world. In the 2016 National Student Housing